Refund Policy
Refund Policy
At TMP Universal Journal of Advances in Pharmaceutical Sciences, we are committed to providing a transparent and fair process for all authors and contributors. Below is our refund policy regarding article processing charges (APCs) and any associated fees.
- Article Processing Charges (APCs)
TMP Universal Journal of Advances in Pharmaceutical Sciences is a fully open access journal that does not charge any article processing charges (APCs) for publication. As a result, no fees are required for submission, peer review, or publication of articles.
- Refunds
Since the journal does not impose any submission, processing, or publication fees, there is no need for a formal refund policy related to payment. However, if there are any unforeseen issues related to payments or processing that require a refund, the following conditions apply:
- Refund Requests: If any fee is mistakenly charged (such as for optional services), authors or contributors can request a refund by contacting the editorial office at ujpseditor@gmail.com within 30 days of the payment date.
- Eligibility for Refund: Refunds will be considered only if there was a legitimate error in the charging process (e.g., duplicate charge or overpayment).
- Refund Processing Time: Refunds, if applicable, will be processed within 15 business days from the date of approval.
- Non-refundable Fees
- Any fees associated with third-party services (e.g., formatting, translation, or optional promotional services) are non-refundable once payment has been processed and the service has been rendered.
- In cases where a manuscript is accepted or in the process of being reviewed, refunds related to fees associated with these services will not be issued.
- Withdrawal of Manuscripts
- Authors who decide to withdraw their manuscript after submission or during the peer review process will not be entitled to a refund, as no fees are charged for submission, peer review, or publication.
- Exceptional Circumstances
- In exceptional cases, such as errors on the part of the journal or technical issues, the editorial office may consider a refund request on a case-by-case basis. The final decision will be made in consultation with the publisher.
- Contact Information for Refund Requests
If you have any questions about our refund policy or would like to request a refund, please contact us at:
- Email: ujpseditor@gmail.com